Internship Organization：Taiwan Local Specialty Industries Co., Ltd. Sun Moon Lake Branch
In order to make high-quality Taiwanese local specialty products more accessible, the Small and Medium Enterprise Administration of the Ministry of Economic Affairs has established the "TAIWAN OTOP Taiwanese Local Specialty Products Pavilion," a physical storefront. This venue gathers the finest souvenirs, handicrafts, and local specialty products from all over Taiwan, representing the most iconic industries such as indigenous crafts, Yingge ceramics, and Taiwanese tea. The establishment of the OTOP Pavilion aims to promote Taiwan's local culture, generate economic benefits, and strategically positions itself in tourist areas. The goal is to convey the unique and high-quality cultural essence of Taiwan to every corner of the world.
Internship Period: Academic Year 111-2
Internship Location: Nantou County
Classmates in the Course: Bachelor's Program, Class of 109, Student Ho
Job Responsibilities:
7. Organize Merchandise: Handle stocking and restocking of goods, and maintain the organization of the warehouse.。
Learning：
I have learned to proactively understand and anticipate the needs of customers. This enables me to provide more personalized product recommendations and suggestions. The experience has cultivated my observational and communication skills, enhancing my sales techniques. The internship has been rewarding in facing challenges, professional growth, and honing sales skills.
By filling out purchase orders, I learned how to accurately record and manage the inflow and outflow of goods, acquiring effective document processing skills. The end-of-day settlement work taught me to carefully cross-check numbers and amounts, ensuring the accuracy of financial data. This process requires attentiveness and focus, developing my attention to detail.
Introducing products to customers and addressing their inquiries allowed me to deepen my understanding of product features, uses, and advantages. This has empowered me to confidently promote products and provide accurate information to customers.
Engaging with visitors from different countries expanded my horizons and emphasized the importance of cross-cultural communication. The internship heightened my ability to observe and understand the needs of customers from diverse backgrounds and cultures, emphasizing interaction with a friendly and respectful attitude.
Before starting the shift, counting the money in the cash register is essential not only to verify the accuracy but also to protect oneself. It clarifies responsibilities in case of discrepancies during shift changes. I also learned how to introduce products to customers, a challenging aspect. To effectively present products, I needed to thoroughly understand the source, manufacturing process, pricing, features, and sales status of each item. Listening to the introductions of experienced colleagues proved to be the fastest way to learn about a vast array of products.
I enjoyed adopting this learning approach, and it has significantly contributed to my overall experience during the internship.